Administration & Security
This section covers authentication, user management, permissions, and security configuration for Cortex Archive.
Manage source system database connections inside Cortex.
What your license enables, archive database entitlement, and expiry behavior.
Understand how Cortex reads and displays archived data.
ServiceNow Table-Per-Hierarchy (TPH) Mirrors
Understanding the TPH storage model used by native ServiceNow mirrors.
Authentication overview and SSO options.
For Cherwell deployments.
Auto-provisioning users with SCIM
Automatically create and manage user accounts.
Security groups and access control
For Cherwell deployments.
Recommended read-only access configuration.
Manually grant admin status using Cortex System Manager.
Recovering Cortex admin access
Emergency recovery when no current user has admin access, including a DBA database method.
Update SAML configuration after changing the server's hostname.
Full-text search and indexed columns
Build and tune the indexes Cortex searches against.