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Version: 3.2

Administration & Security

This section covers authentication, user management, permissions, and security configuration for Cortex Archive.


Data Sources

Manage source system database connections inside Cortex.

How Cortex Archives Work

Understand how Cortex reads and displays archived data.

ServiceNow Table-Per-Hierarchy (TPH) Mirrors

Understanding the TPH storage model used by native ServiceNow mirrors.

Authentication

Authentication overview and SSO options.

Adding and managing users

For Cherwell deployments.

Auto-provisioning users with SCIM

Automatically create and manage user accounts.

Security groups and access control

For Cherwell deployments.

SQL Server security setup

Recommended read-only access configuration.

Recovering Cortex admin access

Emergency recovery when no current user has admin access, including a DBA database method.