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Version: Next

2.7 Release Notes

TL;DR

  • Major Ivanti Neurons Archive enhancements, including a new Home/Browse/Search experience and improved performance.
  • Installer now supports automated upgrades and includes a new Uninstall option.
  • New Cortex System Manager utility replaces manual appsettings.json edits with a GUI configuration tool.
  • Improved Jira Data Center support
  • Added new health check utilities for monitoring system and archive performance.
  • Significant improvements to forms, search grids, relationship handling, and rendering.
  • Expanded Data Source, Export, and Migration capabilities.
  • General system, security, and performance improvements.

The Full Story

Ivanti Neurons Archive Enhancements

  • New Home / Browse / Search experience for faster workspace navigation and saved search execution
  • Improved form rendering, attachment handling, and support for role-based workspace security
  • Displays related record counts and supports opening related records directly from grids
  • Significant backend performance improvements

Installer & Deployment Improvements

Automated Upgrade Support

The Cortex Installer now includes an Upgrade option that automates stopping IIS, replacing installation files without re-prompting configuration settings, and restarting services after completion. Custom installation paths and app pools are detected and honored.

Additional improvements:
  • Added Uninstall option
  • Improved rendering, Hi-DPI scaling, and navigation flow
  • Added validation for Full Text Search installation
  • Improved certificate path and server configuration handling
  • Resolved authentication-related auto-redirect issues
You will find installation documentation on our Installer Documentation page.

New: Cortex System Manager

A new GUI-based configuration utility replaces manual appsettings.json edits for most post-installation settings, simplifying server configuration and troubleshooting.

System Health & Performance

  • Added memory usage reporting (App Server + SQL Server) to Cortex Health Check
  • Added Archive Health Check utility with performance timing across connected systems
  • Reduced database query load for navigation visibility and dashboard widgets
  • Improved performance when querying external systems

Jira Data Source Support

Jira now has improved support as an Archive Data Source

  • New Browse page for Jira tables with search and field-based filtering
  • Improved form rendering, relationship loading & rendering
  • Improved searching logic
  • Support for customizing the file path that Cortex uses for loading stored Attachments from disk

Cherwell & Forms Enhancements

  • Added Date Time Math support
  • Improved search grids with better sorting, filtering, paging, and loading indicators
  • Added support for filtering group business objects by group members
  • Improved form rendering, label alignment
  • Enhanced relationship handling, related record lookups, and group-based form loading
  • Added Find Relationship by ID tool to Cherwell Database Inspector
  • Improved stored value recognition when viewing Onesteps

Data Source & Migration Enhancements

  • Export Data utility now works across all external data sources
  • Export Data Table selection is filterable and searchable
  • Added support for custom forms, grids, and saved searches for non-Cherwell data sources
  • Improved permissions messaging and validation when creating or editing data sources
  • Added Delete All option in Edit Data Sources
  • Improved stability when switching external data sources during export

Email Monitoring & Cortex Automate Improvements

  • Forwarded emails can now be processed as the original author
  • Added Notification Banner to alert user when Email Monitoring background workers are not running
  • Added ability to log Cortex Action messages to the Windows system event log
  • UI improvements and minor bug fixes when Creating a Record via Cortex Actions
  • Added “Days Until Specified Date” modifier

General Improvements & Fixes

  • Added support for building missing Full Text Search catalogs in Cherwell databases
  • Improved license validation and expiration messaging
  • Improved startup error messaging for database connection issues
  • Cleaned up navigation visibility logic and menu presentation
  • Fixed intermittent Log Out issue
  • Added Windows authentication login tracking
  • Added MariaDB/MySQL support for system database calls
  • General security improvements
You can download Cortex 2.7 from our downloads site at https://releases.synapsesoftware.com/Cortex/v2.7.0.!